This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Join us for Day 1 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: € 1,500
Join us for an exclusive XLA Institute Member Meetup at the brand-new office of Founding Member, Simac. Discover how leading organizations are transforming customer experiences through XLA. Hear a compelling case study from Heijmans, followed by a panel discussion exploring the XLA journey across three organizations, three phases - one powerful conversation.
Join us for Day 2 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.
Cost: From £1,385+ VAT
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: Cost: £1,595
