Call for Authors and Reviewers in XLA Institute SIAM Chapter
Are you passionate about experience management and service integration?
We're excited to announce a unique opportunity to contribute to a ground-breaking white paper: "How to Use the XLA Framework for the Measurement of Service Integration." This collaborative project will be freely available through the XLA Institute and will make its debut at XLA Institute Live 2025 in June.
Kick-off Meeting
January 20, 2025, at 16:00 CET. During this initial meeting, we'll discuss white paper deliverables, action plans and ways you can get involved.
Call for Authors and Reviewers in XLA Institute SIAM Chapter
Are you passionate about experience management and service integration? We're excited to announce a unique opportunity to contribute to a ground-breaking white paper: "How to Use the XLA Framework for the Measurement of Service Integration." This collaborative project will be freely available through the XLA Institute and will make its debut at XLA Institute Live 2025 in June.
Kick-off Meeting
January 20, 2025, at 16:00 CET. During this initial meeting, we'll discuss white paper deliverables, action plans and ways you can get involved.
Working Group Leadership
Our dynamic working group will be guided by industry experts:
- Michiel Boom
- Arjan van der Poel
- Robin Marchand
- Harry Lamers
Key Research Questions
Our collective exploration will focus on critical areas:
- How to create value through service integration and experience management
- Identifying and prioritizing key experience elements for service integration
- Determining success factors for experience management in service integration
Why Participate?
This is your opportunity to:
- Collaborate with industry leaders
- Share your unique expertise
- Engage in stimulating discussions on transformative topics
- Contribute to cutting-edge research in service integration
Kickoff Meeting
Date: January 20, 2025,
Time: 16:00 CET
During this initial meeting, we'll discuss:
- White paper deliverables
- Action plan
- Ways you can get involved
Register to get Involved!
The kick-off meeting is happening on January 20, 2025, at 16:00 CET. During this initial meeting, we'll discuss white paper deliverables, action plans and ways you can get involved.
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