Inspiring Conversations on Enterprise Experience Management 

XLA TV

From Ambition to Creating Legacy: Introducing the XMM - Martin Versteeg - XLA Live 2026
The XLA Institute Maturity Model (XMM) helps organizations cut through the noise and identify the gaps between experience ambition and reality. But why does it matter for the Experience Management Industry? We asked Monika Sitarska-Buba, from XLA Institute Founding Member Kyndryl, why the XMM matters, not just for organizations, but for the future of XM and XLAs.
What doe the XLA Institute Maturity Model (XMM) mean for the XM Industry? #experiencemanagement
Join our panel of experts as we discuss the potential and risks of AI in relation to Experience Management
The XLA of AI & The AI of XLA
XM & XLA Interview with Matthew Percy, Vice President of Global DEX Sales - TeamViewer
How can trust be maintained in experience management when experiences are increasingly mediated by AI? Hear Vijay Kumar Guru from Unisys provide his insights on the matter as part of XLA Institute Online Panel show, The XLA of AI & The AI of XLAs.
How is trust maintained in experiences increasingly mediated by AI? #AI #XLA #ExperienceManagement
How could AI influence the evolution of Experience Level Agreements (XLAs)? Hear Chris Kirkpatrick, from Kyndryl provide his insights on the matter as part of XLA Institute Online Panel show, The XLA of AI & The AI of XLAs
Does AI mean XLAs need to evolve? #AI #XLA #ExperienceManagement #leadership #innovation
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