Memberships
Exclusive access to XLA knowledge
Together we can establish XLA standards and best practices, ensuring that enterprises move forward in the right way. As a member of the XLA Institute, you, your organization, or both, will have exclusive access to all the knowledge and latest development regarding XLA. With a vast network of like-minded individuals and organizations within the XLA Institute, we can provide the expertise to create the right business impact, enabling organizations to improve collaboration and experience across the whole organizational body.
We have created memberships including Experience Boxes that are tailored to the specific needs of your organization.


Choose your membership Experience Box
Content Experience Box
ACO Member
Unlock a wealth of knowledge within the XLA Institute's online environment, exclusive to your Experience Box. Registered users in your organization can tap into a treasure trove of resources designed to elevate their Experience Management journey.
Enjoy exclusive access to premium content, including whitepapers, research papers, and masterclass materials. As a full member of the XLA Institute, you gain insights from industry leaders to advance your Experience Management strategies.
Ensure your team is equipped with the fundamental knowledge of Experience Management through our Foundation Training. The ACO Experience Box includes free registrations in this essential training, empowering your staff to implement core Experience Management practices.
2 registrations
Secure free registrations in our XLA in a Day eLearning, retail price €295 per registration. In XLA in a Day, explore critical topics in understanding Experience Management (XM) and Experience Level Agreements (XLAs). This eLearning is designed to inspire and inform, giving you actionable insights to apply in your organization.
10 registrations
Receive free copies of the The XLA Pocketbook: A Guide to Experience Management by XLA Institute, retail price €15. Become introduced to the Experience Management Framework, the overarching framework on how your employee and customer experience can be managed and impact your business. The pocketbook also describes the six phases of the Experience Management Journey, the framework providing best practices to grow awareness, design and implement experience management.
5 copies
Join industry experts in a live 'Ask Me Anything' session, designed to address pressing topics in Experience Management. These interactive events are held four times a year and offer you the chance to dive deep into trends, strategies, and solutions.
10 registrations
Stay informed with the annual 'State of XLA' report, offering comprehensive analysis of the latest trends in Experience Level Agreements. This digital-only report is a critical resource for understanding the evolving landscape of Experience Management.
5 copies
Gain access to exclusive discounts on masterclasses hosted by the XLA Institute. Whether you're enhancing your skills or exploring the latest tools, these events are key opportunities to learn and grow.
Price (ex. VAT, local currency applies)
€ 7.500,-