Privacy Statement
This Privacy Statement was last updated on August 29th, 2024.
The XLA Institute is an open platform that enables front-runner organizations in the emerging field of Experience Management (XM). We make tangible what is most important in the world of business IT: customer satisfaction, user experience, and trust. To make this possible, we process personal data. Your privacy is of great importance to the XLA Institute. Therefore, we comply with relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR).
In summary, we follow the privacy legislation when processing personal data. This means that we:
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Clearly define our purposes before processing your personal data, via this privacy and cookie statement.
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Store as little personal data as possible and only collect data that is necessary for our purposes.
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Explicitly ask for your consent for the processing of your personal data, where required.
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Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us.
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Respect your rights, such as the right to access, correct or delete your personal data that we have processed.
We explain in this privacy statement what we do with the information we learn about you at the XLA Institute when you visit our website xla.institute or use our services. For each purpose, we indicate which data we collect from you, for what purpose we process this data, and how long it is retained. If you have any questions or want to know exactly what we are keeping about you, please contact us using the details at the bottom of this privacy statement.
Contact
When you contact us via the contact form, send us an email, call us, or contact us in any other way, you are accepting our offer to get in touch with us (performance of the agreement). For this, we process the following personal data:
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First and last name
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Company name
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Email address
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Phone number
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Any information you enter as the content of a message We store this information for as long as necessary for this contact or for a maximum of 6 months after we last had contact with you because we want to ensure that we have handled your question or complaint properly.