Want to Become Experience Qualified?
Experience Management and XLA® Foundation introduces organizations to Experience Level Agreements (XLAs) and the transformation into employee-focused operations. Participants learn the Experience Management Journey™, which guides organizations through measuring and managing experience across six key phases: enlightening, exploring, envisioning, enabling, executing, and embracing experience.
The course combines expert instruction on the art and science of experience management with practical case studies and hands-on activities. Attendees gain the foundational knowledge needed to implement XLAs and identify their next steps in their experience management journey.
Experience Management and XLA® Foundation
Accreditation Partners
A global accreditation and certification body, APMG International specialize in best practice guidance and professional development across various industries.
APMG's mission centers around helping organizations and individuals improve their performance through internationally recognized standards and qualifications. They develop and deliver certification schemes for popular frameworks, including ours.
APMG
Specializing in IT and business management literature, Van Haren help organizations to achieve their goals via best practices, establishing themselves as a leading publisher.
Van Haren contribute to the best practice eco-system through publications and learning solutions such as certification, accreditation, courseware, and examination and an extensive network with and through their partners.