Sourcing Chapter
Are you passionate about experience management and sourcing?
We're excited to announce the opportunity to join our sourcing chapter at XLA Institute. We bring together industry and discipline-focused chapters to develop and continually update knowledge and experience. Through our chapters, we create collaboration between stakeholders across the XLA ecosystem.
The XLA Institute Global Sourcing Chapter aims to foster collaboration between sourcing professionals and service providers to advance the understanding, adoption, and implementation of Experience Management governed by Experience Level Agreements (XLAs) in sourcing practices.
Sourcing Chapter
We're excited to announce the opportunity to join our sourcing chapter at XLA Institute. We bring together industry and discipline-focused chapters to develop and continually update knowledge and experience. Through our chapters, we create collaboration between stakeholders across the XLA ecosystem.
The XLA Institute Global Sourcing Chapter aims to foster collaboration between sourcing professionals and service providers to advance the understanding, adoption, and implementation of Experience Management governed by Experience Level Agreements (XLAs) in sourcing practices.
Why do we need a Sourcing Chapter?
XLAs are driven by three value drivers: experience, collaboration and business impact. However, when it comes to sourcing, XLA Institute understand:
- Collaborative sourcing is culturally complex
- It requires demand and supply to share a focus on experience and business outcomes instead of KPI performance
- Demand-Side can be fractured between business and procurement
- Supply-Side can be fractured between pursuit/sales and delivery
- The relationship needs to be principle based because experience-based outcomes are volatile
Sourcing Chapter Objectives
Our collective exploration will focus on critical areas:
- Promote Education and Awareness
- Drive Innovation in Sourcing
- Facilitate Collaboration
- Establish Best Practices
- Measure and Improve Outcomes
Why Participate?
This is your opportunity to:
- Collaborate with industry leaders
- Share your unique expertise
- Engage in stimulating discussions on transformative topics
- Contribute to cutting-edge research in sourcing and experience
Key Research Questions
Our collective exploration will focus on critical areas:
- How to create value through sourcing and experience management
- Identifying and prioritizing key experience elements for sourcing
- Determining success factors for experience management in sourcing
Register your interest in joining the XLA Institute sourcing chapter
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