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  • XLA Foundation Certification

    The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.

  • Experience Management and XLA® Practitioner

    Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.

    Cost: £1,395, includes exam

  • Experience Management and XLA® Practitioner

    Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.

    Cost: €1,395

  • Tooling Tuesday – HP

    Join us for an exciting Tooling Tuesday session featuring HP Workforce Experience as our guest speakers! Learn how the HP […]

  • Tooling Tuesday – Riverbed

    Join us for an exciting Tooling Tuesday session featuring Riverbed as our guest speakers! Register your place by completing the […]

  • Lunch & Learn – Hosted by CGI

    Grab your lunch and tune in as we welcome Founding Member, CGI, for a bite-sized yet powerful session on Experience […]

  • XLA Live 2027 – Pre-Registration

    Register Now - XLA Live 2027 is coming to London.

    Bigger. Better. London! Two days of energy, inspiration and connection with the XLA community - this is the edition you'll be talking about for years.

    Don't just save the date. Claim your spot and pre-register now!