Experience Management and XLA® Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,395, includes exam
8 events found.
Events
Member Meetup – hosted by Computacenter
Computacenter Blackfriars Office, London Computacenter House, 100 Blackfriars Rd, London, United KingdomJoin Computacenter and XLA Institute in the heart of Central London for an afternoon of Experience Management insights and community […]
Experience Practitioner
Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.
Cost: From £1,385+ VATExperience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes examExperience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes examExperience Management and XLA® Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,395, includes exam
XLA Foundation Certification
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
Experience Management and XLA® Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: €1,395