This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes exam
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: €1,395
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes exam
Learn how others are improving experience Using an industry best practice maturity model Experience is no longer optional. It is […]
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
Join us as we unveil the State of XLA 2026!
Last year's inaugural State of XLA set the baseline. This year, thanks to your perspective, we will discover the direction. Join us to discover how organizations are unlocking real value, the barriers still in our way, and how XLAs are moving from pilot to scale.
Join us as we join XLABS and HappySignals for a webinar to learn how organizations are accelerating their experience management maturity and turning insight into action.
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,395, includes exam
Join Computacenter and XLA Institute in the heart of Central London for an afternoon of Experience Management insights and community […]
Join us virtually for Tooling Tuesday, hosted by XLABS. Learn how their solutions can help your organization solve your Experience Management challenges.
