Experience Bootcamp

An exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.

Experience Foundation

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

Experience Bootcamp

An exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.

UK Chapter Launch

County Hall, London Westminster Brg Rd, London, United Kingdom

The XLA Institute expands to the UK on 17th October! Reserve my Spot The day starts with an an optional […]

Experience Practitioner

Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design, implement and […]

Foundation of XM and XLA®

Overview The XLA Foundation certification course will enhance your expertise in customer experience management. The course is tailored for professionals managing customer […]

Experience Foundation

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.