onITnow World
Ready to elevate your IT Experience? Join us October 7th at Founding Member onITnow's customer event, where Robin Marchand will […]
12 events found.
Events
- Wereldmuseum Wereldmuseum, Willemskade 25, Rotterdam, Netherlands
Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
The XLA Journey From The Peak To The Slopes – Day 1
Join us for Day 1 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: € 1,500
Member Meetup – hosted by Simac
SIMAC - Veldhoven De Run 4256, Veldhoven, NetherlandsJoin us for an exclusive XLA Institute Member Meetup at the brand-new office of Founding Member, Simac. Discover how leading organizations are transforming customer experiences through XLA. Hear a compelling case study from Heijmans, followed by a panel discussion exploring the XLA journey across three organizations, three phases - one powerful conversation.
The XLA Journey From The Peak To The Slopes – Day 2
Join us for Day 2 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Experience Practitioner
Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.
Cost: From £1,385+ VATExperience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Tooling Tuesday – Riverbed
Join us for an exciting Tooling Tuesday session featuring Riverbed as our guest speakers! Register your place by completing […]
Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Member Meetup – hosted by TeamViewer
Join us for an exclusive XLA Institute Member Meetup in Central London, hosted by Premium Member, TeamViewer. Join fellow XLA professionals for an evening of practical insights and networking. Learn from Amanda Rutledge (QBE) and Neil Keating (XLABS) as they share real-world expertise on advancing your XLA journey, from the critical role of technology to making the transition from SLAs to XLAs. Connect with peers, exchange knowledge, and enjoy drinks with the XLA community.