
Tooling Tuesday – Riverbed
Join us for an exciting Tooling Tuesday session featuring Riverbed as our guest speakers! Register your place by completing […]

Join us for an exciting Tooling Tuesday session featuring Riverbed as our guest speakers! Register your place by completing […]
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295

Join us for an exclusive XLA Institute Member Meetup in Central London, hosted by Premium Member, TeamViewer. Join fellow XLA professionals for an evening of practical insights and networking. Learn from Amanda Rutledge (QBE) and Neil Keating (XLABS) as they share real-world expertise on advancing your XLA journey, from the critical role of technology to making the transition from SLAs to XLAs. Connect with peers, exchange knowledge, and enjoy drinks with the XLA community.

Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: €1,395

This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: Cost: £1,340 + VAT

This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,395, includes exam - worth £345.

The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,295, includes exam - worth £295

The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.

This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,295, includes exam - worth £295