Experience Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,295, includes exam - worth £345.
12 events found.
Events
XM & XLA Foundation
This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.
Cost: €1,500Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295onITnow World
Wereldmuseum Wereldmuseum, Willemskade 25, Rotterdam, NetherlandsReady to elevate your IT Experience? Join us October 7th at Founding Member onITnow's customer event, where Robin Marchand will […]
Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
The XLA Journey From The Peak To The Slopes – Day 1
Join us for Day 1 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: € 1,500
Member Meetup – hosted by Simac
SIMAC - Veldhoven De Run 4256, Veldhoven, NetherlandsJoin us for an exclusive XLA Institute Member Meetup at the brand-new office of Founding Member, Simac. Discover how leading organizations are transforming customer experiences through XLA. Hear a compelling case study from Heijmans, followed by a panel discussion exploring the XLA journey across three organizations, three phases - one powerful conversation.
The XLA Journey From The Peak To The Slopes – Day 2
Join us for Day 2 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Experience Practitioner
Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.
Cost: From £1,385+ VATExperience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295