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  • XLA in a Day – US

    XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.

    Cost: $499

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • Experience Practitioner

    Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.

    Cost: From £1,385+ VAT

  • Experience Practitioner

    Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.

    Cost: £1,295, includes exam - worth £345.

  • XLA25

    Imperial War Museum - Duxford IWM Duxford Airfield, Cambridge, United Kingdom

    Join Us on July 8th at XLA25!

    Discover the Future of Experience Management with Industry Leaders. Come meet the teams from TSO, XLA Institute, and APMG International at XLA25 and explore everything you need to excel in Experience Management and XLAs.

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • XM & XLA Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: €1,500

  • Experience Practitioner

    Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.

    Cost: £1,295, includes exam - worth £345.

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • XM & XLA Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: €1,500

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: From £1,595+ VAT

  • Experience Box Update

    Join us on the 16th of September as we cover highlights from the past month's Experience Box and looking ahead to what we have planned!

    This event is free for all XLA Institute members.