• UK Chapter Launch

    County Hall, London Westminster Brg Rd, London, United Kingdom

    The XLA Institute expands to the UK on 17th October! Reserve my Spot The day starts with an an optional […]

  • Experience Practitioner

    Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design, implement and […]

  • Foundation of XM and XLA®

    Overview The XLA Foundation certification course will enhance your expertise in customer experience management. The course is tailored for professionals managing customer […]

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

  • Experience Bootcamp

    An exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management.

  • Experience Practitioner

    Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design, implement and […]

  • Member Meetup – hosted by ABN AMRO

    ABM AMRO - Amstelveen ABN AMRO, Eleanor Rooseveltlaan 1, Amstelveen, Amsterdam, Netherlands

    Het XLA Institute bruist! Zo is er een SIAM Chapter opgestart, XLA Institute UK gelanceerd, de Experience Box geïntroduceerd en […]

  • XLA in a Day – UK/Benelux

    Become introduced to the Art and Science of Experience with Introducing XLAs Learn what experience is and why it is […]

  • XLA Institute US Launch Event

    XLA Institute Launches in the United States with Virtual Event on 28th of January XLA Institute is excited to announce […]

  • XLA in a Day – UK/Benelux

    Become introduced to the Art and Science of Experience with Introducing XLAs Learn what experience is and why it is […]

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.