
The XLA of AI & The AI of XLAs
Join us for a deep dive into the transformative power of AI in XLAs. XM practitioners will share strategies and use cases for using AI in improving experience.

Join us for a deep dive into the transformative power of AI in XLAs. XM practitioners will share strategies and use cases for using AI in improving experience.

This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295

The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,295, includes exam - worth £295

The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.

Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: €1,395

Get XLA Accredited in just one day! This is your fast track to certification, grab your spot before it's gone!
Regular cost, €1295 now only €895

XLA Live is our annual member conference that combines thought-provoking keynotes with interactive breakout sessions.
Registration is free.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,295, includes exam - worth £302

The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.

The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.

This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295