XM & XLA Foundation

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

Experience Box Update

Join us on the 13th of May as we cover highlights from the past month's Experience Box and looking ahead […]

The XMO Masterclass

The XMO Masterclass enlightens attendees on the need for an Experience Management Office (XMO) to fully measure, manage, improve and govern experience. This class will cover the XMO objectives, scope and tasks and through hands on demonstration and practical’s, the delegates will learn how to ensure they have the right mindset, skillset and toolset.

Cost: £295

XLA in a Day – UK/Benelux

XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.

Cost: £295

Tooling Tuesday – Nexthink

Join us as we welcome Nexthink to Tooling Tuesday to demonstrate how their platform optimizes digital employee experience, enabling IT […]

Experience Foundation

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

Cost: From £1,595+ VAT

XLA Live 2025

On June 12, 2025, The Hague will become the XLA capital of the world with XLA Institute Live 2025!

XLA in a Day – US

XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.

Cost: $499

Experience Foundation

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

Cost: £1,495, includes exam - worth £295

Experience Practitioner

Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.

Cost: From £1,385+ VAT

Experience Practitioner

Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.

Cost: £1,295, includes exam - worth £345.

Experience Box Update

Join us on the 22nd of July as we cover highlights from the past month's Experience Box and looking ahead to what we have planned!

This event is free for all XLA Institute members.