Experience Practitioner
Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.
Cost: From £1,385+ VAT
12 events found.
Events
The Online Panel Discussion – The XLA Institute Maturity Model
Learn how others are improving experience Using an industry best practice maturity model Experience is no longer optional. It is […]
Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes exam
Experience Management and XLA® Practitioner
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
XLA Foundation Certification
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
Tooling Tuesday – Nexthink
Accelerating XLA maturity with DEXOps: Turning experience insights into operational action Join Nexthink for an engaging session exploring how Digital […]
Lunch & Learn – Hosted by Unisys
Inside Out: Why Employee Experience Underpins Customer and Brand Experience Customers and brands get most of the attention, but both […]
Lunch & Learn – Hosted by Kyndryl
Grab your lunch and tune in as we welcome Founding Member, Kyndryl, for a bite-sized yet powerful session on Experience […]
Experience Management and XLA® Foundation
The Experience Management and XLA® Foundation course is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
Tooling Tuesday, Hosted by HappySignals
Join us virtually, as we welcome HappySignals to this edition of Tooling Tuesday! HappySignals is the IT Experience Intelligence platform […]
Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes examXLA Foundation Certification
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.