Experience Management and XLA® Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: €1,395
12 events found.
Events
Experience Management and XLA® Foundation
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: €1,295, includes exam
The Online Panel Discussion – The XLA Institute Maturity Model
Learn how others are improving experience Using an industry best practice maturity model Experience is no longer optional. It is […]
XLA Foundation Certification
The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
State of XLA 2026 Launch
Join us as we unveil the State of XLA 2026!
Last year's inaugural State of XLA set the baseline. This year, thanks to your perspective, we will discover the direction. Join us to discover how organizations are unlocking real value, the barriers still in our way, and how XLAs are moving from pilot to scale.
Turn experience data into measurable business outcomes with XLAs
Join us as we join XLABS and HappySignals for a webinar to learn how organizations are accelerating their experience management maturity and turning insight into action.
Experience Management and XLA® Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,395, includes exam
Member Meetup – hosted by Computacenter
Computacenter Blackfriars Office, London Computacenter House, 100 Blackfriars Rd, London, United KingdomJoin Computacenter and XLA Institute in the heart of Central London for an afternoon of Experience Management insights and community […]
Tooling Tuesday, Hosted by XLABS
Join us virtually for Tooling Tuesday, hosted by XLABS. Learn how their solutions can help your organization solve your Experience Management challenges.
Lunch & Learn
Grab your lunch and tune in as we welcome one of our Founding/Premium Members for a bite-sized yet powerful session […]
Experience Practitioner
Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience.
Cost: From £1,385+ VAT
Tooling Tuesday – Nexthink
Join us virtually as we welcome Nexthink to this edition of Tooling Tuesday! As the originators of the term Digital […]