The Online Panel Discussion – The XLA Institute Maturity Model

Learn how others are improving experience

Using an industry best practice maturity model

Experience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model.

At this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you.

Join us, virtually on Zoom events, for a deep dive into the transformative value of the XLA Institute Maturity Model, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers

Chair: Martin Versteeg, Chief Experience Officer, XLA Institute