From Insight to Implementation: Mastering XLAs for Next-Level Service Experience
Discover Why XLAs Are The Future of IT Service Explore why XLAs are reshaping the future of IT service and […]
12 events found.
XLA Institute
Events from this organizer
XLA in a Day – UK/Benelux
Become introduced to the Art and Science of Experience with Introducing XLAs
Cost:
£295 per attendee.
Experience Box Update
Join us on the 13th March as we cover highlights from the past month's Experience Box and looking ahead to […]
XLA in a Day – UK/Benelux
XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.
Cost: £295XLA in a Day – US
XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.
Cost: $499Experience Box Update
Join us on the 13th of May as we cover highlights from the past month's Experience Box and looking ahead […]
The XMO Masterclass
The XMO Masterclass enlightens attendees on the need for an Experience Management Office (XMO) to fully measure, manage, improve and govern experience. This class will cover the XMO objectives, scope and tasks and through hands on demonstration and practical’s, the delegates will learn how to ensure they have the right mindset, skillset and toolset.
Cost: £295XLA in a Day – UK/Benelux
XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.
Cost: £295XLA in a Day – US
XLA in a Day provides attendees with a comprehensive introduction to experience, the experience economy, and the importance of experience management (XM), introducing core XM and XLA concepts.
Cost: $499Experience Box Update
Join us on the 16th of September as we cover highlights from the past month's Experience Box and looking ahead to what we have planned!
This event is free for all XLA Institute members.The XLA Journey From The Peak To The Slopes – Day 1
Join us for Day 1 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.The XLA Journey From The Peak To The Slopes – Day 2
Join us for Day 2 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.