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2 events, The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.
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 Join us virtually for Tooling Tuesday, hosted by XLABS. Learn how their solutions can help your organization solve your Experience Management challenges. |
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1 event,Grab your lunch and tune in as we welcome one of our Founding/Premium Members for a bite-sized yet powerful session […] |
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1 event, Build upon learning from Experience Foundation and acquire the practical knowledge to design, implement and manage XLAs, to improve experience. |
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 Learn how others are improving experience Using an industry best practice maturity model Experience is no longer optional. It is […] |
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2 events, Join us virtually as we welcome Nexthink to this edition of Tooling Tuesday! As the originators of the term Digital […] This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation. |
1 event,The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science. |
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