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Would you like a complimentary introduction to experience and experience management? In this short 2-hour course, we will introduce you […]
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1 event, Overview The XLA Foundation certification course will enhance your expertise in customer experience management. The course is tailored for professionals managing customer […] |
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2 events,This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation. An exciting, rare opportunity for anyone wanting to become experience certified. Over 5 days, Bright Horse will host Experience Foundation and Experience Practitioner, providing attendees with the underlying and practical knowledge and best practices for implementing experience management. |
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2 events,Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design, implement and […] |
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