Experience Practitioner
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,295, includes exam - worth £345.
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,295, includes exam - worth £345.
This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.
Cost: €1,500

This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.
Cost: From £1,595+ VAT
Join us on the 16th of September as we cover highlights from the past month's Experience Box and looking ahead to what we have planned!
This event is free for all XLA Institute members.
Build upon Experience Foundation learning and acquire the practical, in-depth best practices and knowledge required to design, implement and manage XLAs.
Cost: £1,295, includes exam - worth £345.
This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.
Cost: €1,500
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295
Ready to elevate your IT Experience? Join us October 7th at Founding Member onITnow's customer event, where Robin Marchand will […]
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: £1,495, includes exam - worth £295

Join us for Day 1 of the finale of the Joint XLA Institute and Service Desk Institute (SDI) XLA roadshow!
You'll experience inspiring success stories from organizations that have already cracked the code on Experience Level Agreements (XLAs). You'll connect with the industry pioneers who are reshaping how we think about IT service delivery from the inside out.
This foundational class introduces organizations to Experience Management through hands-on, immersive learning. This training covers the Experience Management Journey, the complete approach to measuring experience for an organisation.
Cost: € 1,500