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The XLA of AI & The AI of XLAs
April 30 @ 17:30 CEST
How experts are leveraging AI to predict, measure and improve the end-user experience
AI is reshaping how businesses deliver value and optimize processes. But how can organizations use AI to not only achieve this, but also predict user needs, measure performance in real time, and continuously improve end-user experience?
Join us for a deep dive into the transformative power of AI in XLAs, where 3 Experience Management (XM) practitioners from the MSP industry will share actionable strategies and real-world use cases for the use of AI in predicting, measuring and improving experience.
Chaired by Martin Versteeg, Chief Experience Officer, XLA Institute