XLA LIVE
Pre-Conference
Make the best out of your stay in Amsterdam. Register for Pre Conference activities:
- Accredited Intensive XM and XLA Foundation training - get certified in one day.
- Gain actionable strategies to implement in your own organization with a selection of engaging, insightful workshops hosted by some of our Founding and Premium members
- Start your XLA Live 2026 experience on a high note at the pre-conference evening opening reception, hosted by Nexthink
Date and Location:
10th June Pre Conference Day
Van der Valk Hotel Amsterdam - Amstel
Date: 10th June
Time: 09:30 AM - 20:30 PM
Location: Van der Valk Hotel Amsterdam - Amstel
That's a wrap on XLA Live 2026. To our attendees, speakers, and sponsors—thank you for making XLA Live 2026 an unforgettable success. Your energy, insights, and support brought this event to life, and we’re deeply grateful for the collaboration, passion, and shared vision that made it all possible.
Without you, this wouldn’t have been the same. Here’s to the connections, learnings, and momentum we’ve built together - let’s carry it forward!
XLA LIVE Pre-Conference
Program 10 June
All-Day Training
10:00 - 17:00
Experience Management & XLA Foundation Accelerator Training
Get XLA Foundation certified, in just one day!
Morning Workshops
09:30 - 12:30
Monika Sitarska-Buba, Assistant Director - Growth & Offering & Sharath Prakash, Director of Solution Enablement and Advisory,
- Kyndryl
09:30 - 12:30
Operationalising XLAs: A Practical Playbook for Experience Led IT
Josh Sultan, Customer Advocacy Manager
- Nexthink
Afternoon Workshop
13:30 - 16:30
What Does Service Quality Actually Mean in the AI Era?
Elzbieta Czyżak, Global Head of Intelligent Care Center & Roel Koens, Senior Future of Work Consultant
- Atos
Evening Opening Reception
XLA LIVE 2026
Sponsors
Gold Sponsor
Silver Sponsors
Bronze Sponsors
Opening Reception (Evening, 10th June) Sponsor
