Experience Foundation
This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.
Foundation of XM and XLA®
Optimize end-user experience and increase business impact Do you want to optimize the end-user experience and increase business impact through […]
Foundation of XM and XLA®
Overview The XLA Foundation certification course will enhance your expertise in customer experience management. The course is tailored for professionals managing customer […]
Experience Practitioner
Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design, implement and […]
Foundation of XM and XLA®
Optimize end-user experience and increase business impact Do you want to optimize the end-user experience and increase business impact through […]