Case studies In the spotlight: founding member HappySignals 26 November 2024 Read More → Is Brian Niccol the LeBron James of the Casual Fast Food Industry? 4 November 2024 Read More → XLA Institute launches in the UK 24 October 2024 Read More → XLA in Brazil is Hot to Go 10 October 2024 Read More → Transforming IT service delivery: Simac & the XLA Institute partnership 2 October 2024 Read More → How to Survive and Lead the Transformation from Service Economy to Experience Economy 2 October 2024 Read More → Breaking News: XLA Institute Welcomes Doug Rabold as XLA Evangelist! 20 September 2024 Read More → NEN and XLA Institute: Standardizing Experience Level Agreements 19 September 2024 Read More → The Unlikely Love Affair Between BT and XLAs 12 September 2024 Read More → Is it Time to Reinvent the Chief Procurement Officer? 27 August 2024 Read More → Could an XLA Save Starbucks? – Asking for a friend 😊 16 August 2024 Read More → 5 Key Takeaways from XLA Institute Live 2024 15 July 2024 Read More →