Monika Sitarska-Buba

Monika Sitarska-Buba is an Associate Director, Growth & Offering Management, focused on Experience Level Agreements (XLAs) and Connected Experience for digital workplace services.

She co-authors and enables Kyndryl’s XLA methodologies and artefacts—spanning foundational XLA design, XPIs, and experience scorecards used in practitioner enablement. She also earned an XLA Institute expertise badge, reinforcing her applied leadership in experience management.