• Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • XM & XLA Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: From £1,595+ VAT

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • XM & XLA Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: €1,500

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: £1,495, includes exam - worth £295

  • XM & XLA Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: €1,500

  • Experience Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: From £1,595+ VAT

  • XM & XLA Foundation

    This class is designed as the entry point into delivering Experience Management for organisations. This fully immersive class focusses on the Experience Management Optimisation Framework which covers the journey to measuring experience for an organisation.

    Cost: €1,500

  • XLA Foundation Certification

    The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.

  • XLA Foundation Certification

    The XLA Foundation Certification is designed as a comprehensive introduction to employee and customer experience management and Experience Level Agreements (XLAs). It enables candidates to design, implement, govern, and manage XLAs using a structured best-practices approach rooted in experience science.