Where Will DASA Experience Management for High Performance Digital Organizations Take You?
Leadership Teams
Finance
Agile & DevOps Coaches
Product Owners/Leaders
Service Managers
Product Developers
CX Professionals
UX Designers
IT Professionals
Learning Objectives
After completing this program, you will be able to:
- Recognize the strategic value of experience management.
- Apply the experience management principles effectively to drive sustainable business growth.
- Analyze user needs and preferences to build the right experience.
- Design and deliver experiences that meet user needs and expectations.
- Establish consistent experience across the organization by breaking the silos.
- Cultivate a mindset and behavior for adopting right user experience.
- Integrate experience management principles into daily operations effectively.
Certification
This program aims to equip software development teams to enhance user satisfaction, improve stakeholder engagement, gain a competitive edge, and drive organizational success.
Audience
The DASA Experience Management for High Performance Digital Organizations certification is aimed at:
- Leadership Teams
- Finance
- Agile & DevOps Coaches
- Product Owners/Leaders
- Service Managers
- Product Developers
- CX Professionals
- UX Designers
- IT Professionals
Course Curriculum
- Strategic Significance of Experience Management
- Experience Management Principles
- Discerning Your User
- Experience Design and Delivery
- Creating Seamless Experience
- Culture and Behaviour for Right User Experience
- Practicing Experience Management in Daily Life
Certification and Duration
Certified by DASA, attendees can obtain their DASA Experience Management for HPDO certificate.
Duration: 16 hours
Exam Details
| Delivery | Online |
| Format | Closed-book format |
| Proctoring | Live/Webcam |
| Duration | 40 minutes |
| Questions | 20 multiple-choice |
| Pass Grade | 65% |
Scheduling Your Exam
Generally, your training partner will book the certification exam for you. If you have chosen an online self-study certification option you will be able to use the voucher provided with the training material.
Mock Exam
There is a mock exam. You can download the mock exam from your DASA learning profile.
Accessing Your Certificate
All DASA certificates and badges are issues through Accredible. You will receive an email with your download link in the days following your exam.