Inspiring Conversations on Enterprise Experience Management XLA TV From the Peaks to the Slopes - Dr Jeffery Fairbanks 5 Minutes of XLA with Tania Benade-Meyer - Unstructured 5 Minutes of XLA with Amin Tavakoli - SCC 5 Minutes of XLA with Martin Versteeg - XLA Institute Evolving A Service Management Career To An Experience Management Career - Charles Cinert How to Build Emotionally Intelligent Service from the Inside Out - Michael Mattson