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DTSTART;TZID=Europe/Amsterdam:20260414T090000
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UID:10000111-1776157200-1776272400@xla.institute
SUMMARY:Experience Management and XLA® Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-management-and-xla-foundation-13/
CATEGORIES:XM and XLA® Foundation
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ORGANIZER;CN="Suerte Academy":MAILTO:info@suerte-academy.nl
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DTSTART;TZID=Europe/London:20260414T093000
DTEND;TZID=Europe/London:20260415T160000
DTSTAMP:20260224T135631Z
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UID:10000102-1776159000-1776268800@xla.institute
SUMMARY:Experience Management and XLA® Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-management-and-xla-foundation-9/
CATEGORIES:XM and XLA® Foundation
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260421T093000
DTEND;TZID=Europe/London:20260422T163000
DTSTAMP:20260203T093728Z
CREATED:20251121T164936Z
LAST-MODIFIED:20260203T093728Z
UID:10000099-1776763800-1776875400@xla.institute
SUMMARY:Experience Management and XLA® Practitioner
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-management-and-xla-practitioner/
CATEGORIES:XM and XLA® Practitioner
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DTSTART;TZID=Europe/Amsterdam:20260430T173000
DTEND;TZID=Europe/Amsterdam:20260430T173000
DTSTAMP:20260427T131712Z
CREATED:20260427T122729Z
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UID:10000121-1777570200-1777570200@xla.institute
SUMMARY:The XLA of AI & The AI of XLAs
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/the-xla-of-ai/
CATEGORIES:Online Panel Discussion
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