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DTSTART;VALUE=DATE:20251007
DTEND;VALUE=DATE:20251008
DTSTAMP:20250909T091413Z
CREATED:20250904T092918Z
LAST-MODIFIED:20250909T091413Z
UID:10000088-1759795200-1759881599@xla.institute
SUMMARY:onITnow World
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/onitnow-world/
LOCATION:Wereldmuseum\, Wereldmuseum\, Willemskade 25\, Rotterdam\, Netherlands
CATEGORIES:Founding Member Event
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DTSTART;TZID=Europe/London:20251008T093000
DTEND;TZID=Europe/London:20251009T163000
DTSTAMP:20250917T154117Z
CREATED:20250815T083654Z
LAST-MODIFIED:20250917T154117Z
UID:10000085-1759915800-1760027400@xla.institute
SUMMARY:Experience Management and XLA® Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-management-and-xla-foundation-2/
CATEGORIES:XM and XLA® Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
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DTSTART;TZID=America/New_York:20251009T100000
DTEND;TZID=America/New_York:20251009T153000
DTSTAMP:20250910T150118Z
CREATED:20250626T100305Z
LAST-MODIFIED:20250910T150118Z
UID:10000081-1760004000-1760023800@xla.institute
SUMMARY:The XLA Journey From The Peak To  The Slopes - Day 1
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/the-xla-journey-from-the-peak-to-the-slopes-day-1/
CATEGORIES:Joint Event
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20251020T093000
DTEND;TZID=Europe/Amsterdam:20251021T163000
DTSTAMP:20250815T145845Z
CREATED:20250815T100127Z
LAST-MODIFIED:20250815T145845Z
UID:10000087-1760952600-1761064200@xla.institute
SUMMARY:Experience Management and XLA® Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-management-and-xla-foundation-4/
CATEGORIES:XM and XLA® Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
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DTSTART;TZID=Europe/Amsterdam:20251030T153000
DTEND;TZID=Europe/Amsterdam:20251030T190000
DTSTAMP:20250930T092844Z
CREATED:20250929T092346Z
LAST-MODIFIED:20250930T092844Z
UID:10000093-1761838200-1761850800@xla.institute
SUMMARY:Member Meetup - hosted by Simac
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/member-meetup-simac/
LOCATION:SIMAC – Veldhoven\, De Run 4256\, Veldhoven\, 5503 LL\, Netherlands
CATEGORIES:Meetup
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Simac-1.png
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