BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLA Institute - ECPv6.16.3//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLA Institute X-ORIGINAL-URL:https://xla.institute X-WR-CALDESC:Events for XLA Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/Amsterdam BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20250909T093000 DTEND;TZID=Europe/London:20250911T163000 DTSTAMP:20260612T142427 CREATED:20250519T122930Z LAST-MODIFIED:20250519T122930Z UID:10000070-1757410200-1757608200@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n\n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-5/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250916T170000 DTEND;TZID=Europe/Amsterdam:20250916T173000 DTSTAMP:20260612T142427 CREATED:20250512T084419Z LAST-MODIFIED:20250916T103713Z UID:10000069-1758042000-1758043800@xla.institute SUMMARY:Experience Box Update DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-box-update-4/ CATEGORIES:Experience Box Update ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250918T093000 DTEND;TZID=Europe/London:20250919T163000 DTSTAMP:20260612T142427 CREATED:20250519T134134Z LAST-MODIFIED:20250521T105437Z UID:10000075-1758187800-1758299400@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-practitioner-8/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250923T093000 DTEND;TZID=Europe/London:20250924T163000 DTSTAMP:20260612T142427 CREATED:20250521T140017Z LAST-MODIFIED:20250521T142347Z UID:10000079-1758619800-1758731400@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xm-xla-foundation-4/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250929T093000 DTEND;TZID=Europe/London:20250930T163000 DTSTAMP:20260612T142427 CREATED:20250815T083252Z LAST-MODIFIED:20250815T145719Z UID:10000084-1759138200-1759249800@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-management-and-xla-foundation/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT END:VCALENDAR