BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//XLA Institute - ECPv6.17.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://xla.institute
X-WR-CALDESC:Events for XLA Institute
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20240331T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20241027T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250813T093000
DTEND;TZID=Europe/London:20250814T163000
DTSTAMP:20250521T105350Z
CREATED:20250502T083323Z
LAST-MODIFIED:20250521T105350Z
UID:10000067-1755077400-1755189000@xla.institute
SUMMARY:Experience Practitioner
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-practitioner-5/
CATEGORIES:Experience Practitioner
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250818T093000
DTEND;TZID=Europe/London:20250820T163000
DTSTAMP:20250521T105252Z
CREATED:20250519T130830Z
LAST-MODIFIED:20250521T105252Z
UID:10000073-1755509400-1755707400@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-foundation-10/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250826T093000
DTEND;TZID=Europe/London:20250827T163000
DTSTAMP:20250521T142258Z
CREATED:20250521T135941Z
LAST-MODIFIED:20250521T142258Z
UID:10000078-1756200600-1756312200@xla.institute
SUMMARY:XM & XLA Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/xm-xla-foundation-3/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
END:VCALENDAR