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UID:10000063-1747042200-1747153800@xla.institute
SUMMARY:XM & XLA Foundation
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/xm-xla-foundation/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250513T160000
DTEND;TZID=Europe/Amsterdam:20250513T170000
DTSTAMP:20250428T095223Z
CREATED:20250205T094112Z
LAST-MODIFIED:20250428T095223Z
UID:10000045-1747152000-1747155600@xla.institute
SUMMARY:Experience Box Update
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/experience-box-update-3/
CATEGORIES:Experience Box Update
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250516T093000
DTEND;TZID=Europe/London:20250516T160000
DTSTAMP:20250404T094058Z
CREATED:20250210T153931Z
LAST-MODIFIED:20250404T094058Z
UID:10000054-1747387800-1747411200@xla.institute
SUMMARY:The XMO Masterclass
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/the-xmo-masterclass-1/
CATEGORIES:The XMO Masterclass
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon.png
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DTSTART;TZID=Europe/London:20250519T093000
DTEND;TZID=Europe/London:20250519T160000
DTSTAMP:20250404T091728Z
CREATED:20250128T093802Z
LAST-MODIFIED:20250404T091728Z
UID:10000038-1747647000-1747670400@xla.institute
SUMMARY:XLA in a Day - UK/Benelux
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/introducing-xlas-uk-benelux-4/
CATEGORIES:XLA in a Day
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20250527T160000
DTEND;TZID=Europe/Amsterdam:20250527T173000
DTSTAMP:20250515T080818Z
CREATED:20250318T140104Z
LAST-MODIFIED:20250515T080818Z
UID:10000061-1748361600-1748367000@xla.institute
SUMMARY:Tooling Tuesday - Nexthink
DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n	\n		\n\n			\n							Register
URL:https://xla.institute/training/tooling-tuesday-nexthink/
CATEGORIES:Tooling Tuesday
ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/nexthink-2-e1741615999645.jpg
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