BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLA Institute - ECPv6.16.3//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLA Institute X-ORIGINAL-URL:https://xla.institute X-WR-CALDESC:Events for XLA Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/Amsterdam BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20250512T093000 DTEND;TZID=Europe/London:20250513T163000 DTSTAMP:20260618T123436 CREATED:20250327T133427Z LAST-MODIFIED:20250404T092927Z UID:10000063-1747042200-1747153800@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n\n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xm-xla-foundation/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250513T160000 DTEND;TZID=Europe/Amsterdam:20250513T170000 DTSTAMP:20260618T123436 CREATED:20250205T094112Z LAST-MODIFIED:20250428T095223Z UID:10000045-1747152000-1747155600@xla.institute SUMMARY:Experience Box Update DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-box-update-3/ CATEGORIES:Experience Box Update ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250516T093000 DTEND;TZID=Europe/London:20250516T160000 DTSTAMP:20260618T123436 CREATED:20250210T153931Z LAST-MODIFIED:20250404T094058Z UID:10000054-1747387800-1747411200@xla.institute SUMMARY:The XMO Masterclass DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/the-xmo-masterclass-1/ CATEGORIES:The XMO Masterclass ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250519T093000 DTEND;TZID=Europe/London:20250519T160000 DTSTAMP:20260618T123436 CREATED:20250128T093802Z LAST-MODIFIED:20250404T091728Z UID:10000038-1747647000-1747670400@xla.institute SUMMARY:XLA in a Day - UK/Benelux DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/introducing-xlas-uk-benelux-4/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250527T160000 DTEND;TZID=Europe/Amsterdam:20250527T173000 DTSTAMP:20260618T123436 CREATED:20250318T140104Z LAST-MODIFIED:20250515T080818Z UID:10000061-1748361600-1748367000@xla.institute SUMMARY:Tooling Tuesday - Nexthink DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/tooling-tuesday-nexthink/ CATEGORIES:Tooling Tuesday ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/nexthink-2-e1741615999645.jpg END:VEVENT END:VCALENDAR