BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLA Institute - ECPv6.16.3//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLA Institute X-ORIGINAL-URL:https://xla.institute X-WR-CALDESC:Events for XLA Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/Amsterdam BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20250306T093000 DTEND;TZID=Europe/London:20250306T160000 DTSTAMP:20260618T154715 CREATED:20250113T162949Z LAST-MODIFIED:20250221T090105Z UID:10000036-1741253400-1741276800@xla.institute SUMMARY:XLA in a Day - UK/Benelux DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n\n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xla-in-a-day-uk-benelux-2/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250313T170000 DTEND;TZID=Europe/Amsterdam:20250313T180000 DTSTAMP:20260618T154715 CREATED:20250205T093120Z LAST-MODIFIED:20250219T104550Z UID:10000043-1741885200-1741888800@xla.institute SUMMARY:Experience Box Update DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-box-update/ CATEGORIES:Experience Box Update ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250317 DTEND;VALUE=DATE:20250320 DTSTAMP:20260618T154715 CREATED:20241023T092042Z LAST-MODIFIED:20250205T100432Z UID:10000019-1742169600-1742428799@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-4/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250318T160000 DTEND;TZID=Europe/Amsterdam:20250318T173000 DTSTAMP:20260618T154715 CREATED:20250205T103325Z LAST-MODIFIED:20250304T094130Z UID:10000040-1742313600-1742319000@xla.institute SUMMARY:Tooling Tuesday - XLABS DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/tooling-tuesday/ CATEGORIES:Tooling Tuesday ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250325T153000 DTEND;TZID=Europe/London:20250325T190000 DTSTAMP:20260618T154715 CREATED:20250310T135309Z LAST-MODIFIED:20250311T141406Z UID:10000059-1742916600-1742929200@xla.institute SUMMARY:Member Meetup - hosted by Nexthink DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/member-meetup-hosted-by-nexthink/ LOCATION:Nexthink – London\, 80 Cannon Street\, London\, EC4N 6HL\, United Kingdom CATEGORIES:Meetup ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/nexthink-2-e1741615999645.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250326T093000 DTEND;TZID=Europe/London:20250327T163000 DTSTAMP:20260618T154715 CREATED:20250205T101456Z LAST-MODIFIED:20250327T134428Z UID:10000049-1742981400-1743093000@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Experience Management and XLA Practitioner builds upon learning from Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the seven-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nDetermining the Return on Experience (RoX)\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\nLooking to take your XLA and Experience Management knowledge to a more practical and learn the finer points of implementing experience management? \nCost:€1\,395 \nAccreditor: APMG International. \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-practitioner-4/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT END:VCALENDAR