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DTSTART;TZID=Europe/London:20241014T093000
DTEND;TZID=Europe/London:20241016T163000
DTSTAMP:20260424T233837
CREATED:20240816T100644Z
LAST-MODIFIED:20241007T134726Z
UID:10000002-1728898200-1729096200@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/BH-XLABS-Event-Icon.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20241008T160000
DTEND;TZID=Europe/Amsterdam:20241008T210000
DTSTAMP:20260424T233837
CREATED:20240816T083944Z
LAST-MODIFIED:20240930T095311Z
UID:10000004-1728403200-1728421200@xla.institute
SUMMARY:Member Meetup – hosted by NTTL
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/member-meetup-hosted-by-nttl/
LOCATION:Eindhoven Atletiek\, J.C. Dirkxpad 7\,\, Eindhoven\, 5631 BZ\, Netherlands
CATEGORIES:Meetup
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/NTTL-Meetup-Icon.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240924T153000
DTEND;TZID=Europe/Amsterdam:20240924T173000
DTSTAMP:20260424T233837
CREATED:20240816T091942Z
LAST-MODIFIED:20240816T091942Z
UID:10000005-1727191800-1727199000@xla.institute
SUMMARY:Experience Essentials Overview Taster Course
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-essentials-overview-taster-course-2/
CATEGORIES:Experience Essentials Taster
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Essentials-Overview-Europe-1.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240917T200000
DTEND;TZID=Europe/Amsterdam:20240917T220000
DTSTAMP:20260424T233837
CREATED:20240816T091227Z
LAST-MODIFIED:20240816T091227Z
UID:10000006-1726603200-1726610400@xla.institute
SUMMARY:Experience Essentials Overview Taster Course
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-essentials-overview-taster-course/
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Essentials-Overview-Europe-1.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20240819T083000
DTEND;TZID=Europe/Amsterdam:20240823T153000
DTSTAMP:20260424T233837
CREATED:20240726T074811Z
LAST-MODIFIED:20240816T135726Z
UID:10000001-1724056200-1724427000@xla.institute
SUMMARY:Experience Bootcamp
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-bootcamp/
CATEGORIES:Experience Bootcamp
ATTACH;FMTTYPE=image/webp:https://xla.institute/wp-content/uploads/d5005c_4920eda5b22448f58102d53d828ac60dmv2.webp
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
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