BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLA Institute - ECPv6.15.20//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLA Institute X-ORIGINAL-URL:https://xla.institute X-WR-CALDESC:Events for XLA Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/Amsterdam BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20250909T093000 DTEND;TZID=Europe/London:20250911T163000 DTSTAMP:20260424T082145 CREATED:20250519T122930Z LAST-MODIFIED:20250519T122930Z UID:10000070-1757410200-1757608200@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n\n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-5/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250826T093000 DTEND;TZID=Europe/London:20250827T163000 DTSTAMP:20260424T082145 CREATED:20250521T135941Z LAST-MODIFIED:20250521T142258Z UID:10000078-1756200600-1756312200@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xm-xla-foundation-3/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250818T093000 DTEND;TZID=Europe/London:20250820T163000 DTSTAMP:20260424T082145 CREATED:20250519T130830Z LAST-MODIFIED:20250521T105252Z UID:10000073-1755509400-1755707400@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-10/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250813T093000 DTEND;TZID=Europe/London:20250814T163000 DTSTAMP:20260424T082145 CREATED:20250502T083323Z LAST-MODIFIED:20250521T105350Z UID:10000067-1755077400-1755189000@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-practitioner-5/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250721T093000 DTEND;TZID=Europe/London:20250722T163000 DTSTAMP:20260424T082145 CREATED:20250521T135859Z LAST-MODIFIED:20250521T142439Z UID:10000077-1753090200-1753201800@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xm-xla-foundation-2/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250714T093000 DTEND;TZID=Europe/London:20250716T163000 DTSTAMP:20260424T082145 CREATED:20250519T130632Z LAST-MODIFIED:20250521T105200Z UID:10000072-1752485400-1752683400@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-9/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250708T093000 DTEND;TZID=Europe/London:20250708T160000 DTSTAMP:20260424T082145 CREATED:20250626T094929Z LAST-MODIFIED:20250626T102648Z UID:10000080-1751967000-1751990400@xla.institute SUMMARY:XLA25 DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xla25/ LOCATION:Imperial War Museum – Duxford\, IWM Duxford Airfield\, Cambridge\, CB22 4QR\, United Kingdom CATEGORIES:XLA25 ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Untitled-design-32.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250623T093000 DTEND;TZID=Europe/London:20250624T163000 DTSTAMP:20260424T082145 CREATED:20250519T133722Z LAST-MODIFIED:20250519T133722Z UID:10000074-1750671000-1750782600@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-practitioner-7/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250623T093000 DTEND;TZID=Europe/London:20250624T163000 DTSTAMP:20260424T082145 CREATED:20241023T092747Z LAST-MODIFIED:20250404T085639Z UID:10000020-1750671000-1750782600@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-practitioner-3/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250616T093000 DTEND;TZID=Europe/London:20250618T163000 DTSTAMP:20260424T082145 CREATED:20250220T142323Z LAST-MODIFIED:20250404T093806Z UID:10000058-1750066200-1750264200@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-7/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250616T093000 DTEND;TZID=America/New_York:20250616T160000 DTSTAMP:20260424T082145 CREATED:20250220T103443Z LAST-MODIFIED:20250404T091639Z UID:10000056-1750066200-1750089600@xla.institute SUMMARY:XLA in a Day - US DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xla-in-a-day-us-2/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250602T093000 DTEND;TZID=Europe/London:20250604T163000 DTSTAMP:20260424T082145 CREATED:20250319T103622Z LAST-MODIFIED:20250404T093609Z UID:10000062-1748856600-1749054600@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-8/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250527T160000 DTEND;TZID=Europe/Amsterdam:20250527T173000 DTSTAMP:20260424T082145 CREATED:20250318T140104Z LAST-MODIFIED:20250515T080818Z UID:10000061-1748361600-1748367000@xla.institute SUMMARY:Tooling Tuesday - Nexthink DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/tooling-tuesday-nexthink/ CATEGORIES:Tooling Tuesday ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/nexthink-2-e1741615999645.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250519T093000 DTEND;TZID=Europe/London:20250519T160000 DTSTAMP:20260424T082145 CREATED:20250128T093802Z LAST-MODIFIED:20250404T091728Z UID:10000038-1747647000-1747670400@xla.institute SUMMARY:XLA in a Day - UK/Benelux DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/introducing-xlas-uk-benelux-4/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250516T093000 DTEND;TZID=Europe/London:20250516T160000 DTSTAMP:20260424T082145 CREATED:20250210T153931Z LAST-MODIFIED:20250404T094058Z UID:10000054-1747387800-1747411200@xla.institute SUMMARY:The XMO Masterclass DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/the-xmo-masterclass-1/ CATEGORIES:The XMO Masterclass ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250513T160000 DTEND;TZID=Europe/Amsterdam:20250513T170000 DTSTAMP:20260424T082145 CREATED:20250205T094112Z LAST-MODIFIED:20250428T095223Z UID:10000045-1747152000-1747155600@xla.institute SUMMARY:Experience Box Update DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-box-update-3/ CATEGORIES:Experience Box Update ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250512T093000 DTEND;TZID=Europe/London:20250513T163000 DTSTAMP:20260424T082145 CREATED:20250327T133427Z LAST-MODIFIED:20250404T092927Z UID:10000063-1747042200-1747153800@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xm-xla-foundation/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250428T093000 DTEND;TZID=Europe/London:20250430T163000 DTSTAMP:20260424T082145 CREATED:20250205T095710Z LAST-MODIFIED:20250404T092210Z UID:10000048-1745832600-1746030600@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-6/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250422T160000 DTEND;TZID=Europe/Amsterdam:20250422T173000 DTSTAMP:20260424T082145 CREATED:20250318T140232Z LAST-MODIFIED:20250407T103613Z UID:10000060-1745337600-1745343000@xla.institute SUMMARY:Tooling Tuesday - HappySignals DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/tooling-tuesday-1/ CATEGORIES:Tooling Tuesday ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/HappySignals-TT.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250414T093000 DTEND;TZID=America/New_York:20250414T160000 DTSTAMP:20260424T082145 CREATED:20250220T103055Z LAST-MODIFIED:20250404T091841Z UID:10000055-1744623000-1744646400@xla.institute SUMMARY:XLA in a Day - US DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xla-in-a-day-us/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250407T093000 DTEND;TZID=Europe/London:20250407T160000 DTSTAMP:20260424T082145 CREATED:20250128T094233Z LAST-MODIFIED:20250404T091805Z UID:10000037-1744018200-1744041600@xla.institute SUMMARY:XLA in a Day - UK/Benelux DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/introducing-xlas-uk-benelux-3/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250326T093000 DTEND;TZID=Europe/London:20250327T163000 DTSTAMP:20260424T082145 CREATED:20250205T101456Z LAST-MODIFIED:20250327T134428Z UID:10000049-1742981400-1743093000@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-practitioner-4/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250325T153000 DTEND;TZID=Europe/London:20250325T190000 DTSTAMP:20260424T082145 CREATED:20250310T135309Z LAST-MODIFIED:20250311T141406Z UID:10000059-1742916600-1742929200@xla.institute SUMMARY:Member Meetup - hosted by Nexthink DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/member-meetup-hosted-by-nexthink/ LOCATION:Nexthink – London\, 80 Cannon Street\, London\, EC4N 6HL\, United Kingdom CATEGORIES:Meetup ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/nexthink-2-e1741615999645.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250318T160000 DTEND;TZID=Europe/Amsterdam:20250318T173000 DTSTAMP:20260424T082145 CREATED:20250205T103325Z LAST-MODIFIED:20250304T094130Z UID:10000040-1742313600-1742319000@xla.institute SUMMARY:Tooling Tuesday - XLABS DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/tooling-tuesday/ CATEGORIES:Tooling Tuesday ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250317 DTEND;VALUE=DATE:20250320 DTSTAMP:20260424T082145 CREATED:20241023T092042Z LAST-MODIFIED:20250205T100432Z UID:10000019-1742169600-1742428799@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-4/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250313T170000 DTEND;TZID=Europe/Amsterdam:20250313T180000 DTSTAMP:20260424T082145 CREATED:20250205T093120Z LAST-MODIFIED:20250219T104550Z UID:10000043-1741885200-1741888800@xla.institute SUMMARY:Experience Box Update DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-box-update/ CATEGORIES:Experience Box Update ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250306T093000 DTEND;TZID=Europe/London:20250306T160000 DTSTAMP:20260424T082145 CREATED:20250113T162949Z LAST-MODIFIED:20250221T090105Z UID:10000036-1741253400-1741276800@xla.institute SUMMARY:XLA in a Day - UK/Benelux DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xla-in-a-day-uk-benelux-2/ CATEGORIES:XLA in a Day ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-Event-Icon-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250227T103000 DTEND;TZID=America/New_York:20250227T154500 DTSTAMP:20260424T082145 CREATED:20250205T105648Z LAST-MODIFIED:20250218T094311Z UID:10000041-1740652200-1740671100@xla.institute SUMMARY:From Insight to Implementation: Mastering XLAs for Next-Level Service Experience DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/from-insight-to-implementation-mastering-xlas-for-next-level-service-experience/ CATEGORIES:Joint Event ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250218T093000 DTEND;TZID=Europe/London:20250220T163000 DTSTAMP:20260424T082145 CREATED:20250205T095303Z LAST-MODIFIED:20250205T100922Z UID:10000046-1739871000-1740069000@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/experience-foundation-3/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250217T093000 DTEND;TZID=Europe/London:20250217T160000 DTSTAMP:20260424T082145 CREATED:20241217T152407Z LAST-MODIFIED:20250113T162919Z UID:10000035-1739784600-1739808000@xla.institute SUMMARY:XLA in a Day - UK/Benelux DESCRIPTION:Experience Management and XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Management Journey\, the process of identifying\, designing\, implementing and managing experience. \nThis training provides a comprehensive overview of XM and XLA®. Through hands-on exercises\, you learn how to improve collaboration\, create better experiences\, and achieve greater business impact with XM and XLA®. This training covers the essence of a good experience and why it is essential for the end user. In addition to in-depth theoretical explanation\, this training includes real-world examples\, group assignments\, and step-by-step guidelines to achieve an experience that is aligned with user needs and expectations. \nOverview:\nThe Experience Management Journey approach for the design and implementation of XLAs: \n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the Experience Management Office (XMO)\nEmbrace - Governing\, improving and acting upon experience findings.\n\nExperience Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nSuccessful completion is a prerequisite for attending the XM and XLA® Practitioner training.​ \nAccreditor: APMG International \nCost: £1\,495\, includes exam - worth £295 \n\n\n \n \n\n Register your place:\n \n \n \n \n Naam(Required)\n \n \n \n First\n \n \n \n \n Last\n \n \n Job Title(Required)Company(Required)E-mailadres(Required) URL:https://xla.institute/training/xla-in-a-day-uk-benelux-1/ CATEGORIES:XLA in a Day END:VEVENT END:VCALENDAR