BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLA Institute - ECPv6.17.2//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLA Institute X-ORIGINAL-URL:https://xla.institute X-WR-CALDESC:Events for XLA Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/Amsterdam BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20261025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20270328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20271031T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20270328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20271031T010000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20270314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20271107T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:Asia/Kolkata BEGIN:STANDARD TZOFFSETFROM:+0530 TZOFFSETTO:+0530 TZNAME:IST DTSTART:20250101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20260430T173000 DTEND;TZID=Europe/Amsterdam:20260430T173000 DTSTAMP:20260427T131712Z CREATED:20260427T122729Z LAST-MODIFIED:20260427T131712Z UID:10000121-1777570200-1777570200@xla.institute SUMMARY:The XLA of AI & The AI of XLAs DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/the-xla-of-ai/ CATEGORIES:Online Panel Discussion ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/Panel-Image-XLA-of-AI-and-AI-of-XLA-V1.0-Featured-Image-for-event.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260421T093000 DTEND;TZID=Europe/London:20260422T163000 DTSTAMP:20260203T093728Z CREATED:20251121T164936Z LAST-MODIFIED:20260203T093728Z UID:10000099-1776763800-1776875400@xla.institute SUMMARY:Experience Management and XLA® Practitioner DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-practitioner/ CATEGORIES:XM and XLA® Practitioner ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260414T093000 DTEND;TZID=Europe/London:20260415T160000 DTSTAMP:20260224T135631Z CREATED:20260128T145428Z LAST-MODIFIED:20260224T135631Z UID:10000102-1776159000-1776268800@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-9/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20260414T090000 DTEND;TZID=Europe/Amsterdam:20260415T170000 DTSTAMP:20260303T154844Z CREATED:20260303T154813Z LAST-MODIFIED:20260303T154844Z UID:10000111-1776157200-1776272400@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-13/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Suerte-Academy-370-x-80.png ORGANIZER;CN="Suerte Academy":MAILTO:info@suerte-academy.nl END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260326T080000 DTEND;TZID=America/New_York:20260327T160000 DTSTAMP:20260304T153733Z CREATED:20260304T153637Z LAST-MODIFIED:20260304T153733Z UID:10000117-1774512000-1774627200@xla.institute SUMMARY:XLA Foundation Certification DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/xla-foundation-certification-6/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TaUB-Solutions-Logo-250-x-143-px.png ORGANIZER;CN="TaUB Solutions":MAILTO:info@taubsolutions.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260325T093000 DTEND;TZID=Europe/London:20260326T160000 DTSTAMP:20260224T135454Z CREATED:20251118T160216Z LAST-MODIFIED:20260224T135454Z UID:10000097-1774431000-1774540800@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-7/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Kolkata:20260321T113000 DTEND;TZID=Asia/Kolkata:20260322T193000 DTSTAMP:20260304T152954Z CREATED:20260304T152954Z LAST-MODIFIED:20260304T152954Z UID:10000116-1774092600-1774207800@xla.institute SUMMARY:XLA Foundation Certification DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/xla-foundation-certification-5/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TaUB-Solutions-Logo-250-x-143-px.png ORGANIZER;CN="TaUB Solutions":MAILTO:info@taubsolutions.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260316T093000 DTEND;TZID=Europe/London:20260317T160000 DTSTAMP:20260224T135322Z CREATED:20251119T095339Z LAST-MODIFIED:20260224T135322Z UID:10000098-1773653400-1773763200@xla.institute SUMMARY:Experience Management and XLA® Practitioner DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-practitioner-9/ CATEGORIES:XM and XLA® Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20260312T090000 DTEND;TZID=Europe/Amsterdam:20260313T170000 DTSTAMP:20260303T155001Z CREATED:20260303T152416Z LAST-MODIFIED:20260303T155001Z UID:10000110-1773306000-1773421200@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-12/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Suerte-Academy-370-x-80.png ORGANIZER;CN="Suerte Academy":MAILTO:info@suerte-academy.nl END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260310T093000 DTEND;TZID=Europe/London:20260311T163000 DTSTAMP:20260203T093555Z CREATED:20250917T154618Z LAST-MODIFIED:20260203T093555Z UID:10000092-1773135000-1773246600@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-8/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20260304T090000 DTEND;TZID=Europe/Amsterdam:20260305T170000 DTSTAMP:20260303T163725Z CREATED:20260303T163149Z LAST-MODIFIED:20260303T163725Z UID:10000114-1772614800-1772730000@xla.institute SUMMARY:Experience Management and XLA® Practitioner DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-practitioner-3/ CATEGORIES:XM and XLA® Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Suerte-Academy-370-x-80.png ORGANIZER;CN="Suerte Academy":MAILTO:info@suerte-academy.nl END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260211T153000 DTEND;TZID=Europe/London:20260211T190000 DTSTAMP:20260115T095725Z CREATED:20251216T100312Z LAST-MODIFIED:20260115T095725Z UID:10000100-1770823800-1770836400@xla.institute SUMMARY:Member Meetup - hosted by TeamViewer DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/member-meetup-teamviewer/ CATEGORIES:Meetup ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TeamViewer-Logo-Event-Page.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260210T093000 DTEND;TZID=Europe/London:20260211T160000 DTSTAMP:20260128T172415Z CREATED:20251118T155342Z LAST-MODIFIED:20260128T172415Z UID:10000096-1770715800-1770825600@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-6/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260120T140000 DTEND;TZID=Europe/London:20260120T144500 DTSTAMP:20251219T112022Z CREATED:20251023T093104Z LAST-MODIFIED:20251219T112022Z UID:10000094-1768917600-1768920300@xla.institute SUMMARY:Tooling Tuesday - Riverbed DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/tooling-tuesday-riverbed/ CATEGORIES:Tooling Tuesday ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/riverbed-logo.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20260120T093000 DTEND;TZID=Europe/London:20260121T163000 DTSTAMP:20251118T154923Z CREATED:20251118T154923Z LAST-MODIFIED:20251118T154923Z UID:10000095-1768901400-1769013000@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-5/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20251117T093000 DTEND;TZID=Europe/London:20251118T163000 DTSTAMP:20250519T123340Z CREATED:20250519T123340Z LAST-MODIFIED:20250519T123340Z UID:10000071-1763371800-1763483400@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-practitioner-6/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20251112T093000 DTEND;TZID=Europe/London:20251113T163000 DTSTAMP:20250917T154138Z CREATED:20250815T085229Z LAST-MODIFIED:20250917T154138Z UID:10000086-1762939800-1763051400@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-3/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251106T100000 DTEND;TZID=America/New_York:20251106T153000 DTSTAMP:20250910T150150Z CREATED:20250910T143357Z LAST-MODIFIED:20250910T150150Z UID:10000090-1762423200-1762443000@xla.institute SUMMARY:The XLA Journey From The Peak To The Slopes - Day 2 DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/the-xla-journey-from-the-peak-to-the-slopes-day-2/ CATEGORIES:Joint Event ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20251030T153000 DTEND;TZID=Europe/Amsterdam:20251030T190000 DTSTAMP:20250930T092844Z CREATED:20250929T092346Z LAST-MODIFIED:20250930T092844Z UID:10000093-1761838200-1761850800@xla.institute SUMMARY:Member Meetup - hosted by Simac DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/member-meetup-simac/ LOCATION:SIMAC – Veldhoven\, De Run 4256\, Veldhoven\, 5503 LL\, Netherlands CATEGORIES:Meetup ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Simac-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20251020T093000 DTEND;TZID=Europe/Amsterdam:20251021T163000 DTSTAMP:20250815T145845Z CREATED:20250815T100127Z LAST-MODIFIED:20250815T145845Z UID:10000087-1760952600-1761064200@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-4/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251009T100000 DTEND;TZID=America/New_York:20251009T153000 DTSTAMP:20250910T150118Z CREATED:20250626T100305Z LAST-MODIFIED:20250910T150118Z UID:10000081-1760004000-1760023800@xla.institute SUMMARY:The XLA Journey From The Peak To The Slopes - Day 1 DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/the-xla-journey-from-the-peak-to-the-slopes-day-1/ CATEGORIES:Joint Event ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20251008T093000 DTEND;TZID=Europe/London:20251009T163000 DTSTAMP:20250917T154117Z CREATED:20250815T083654Z LAST-MODIFIED:20250917T154117Z UID:10000085-1759915800-1760027400@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation-2/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20251007 DTEND;VALUE=DATE:20251008 DTSTAMP:20250909T091413Z CREATED:20250904T092918Z LAST-MODIFIED:20250909T091413Z UID:10000088-1759795200-1759881599@xla.institute SUMMARY:onITnow World DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/onitnow-world/ LOCATION:Wereldmuseum\, Wereldmuseum\, Willemskade 25\, Rotterdam\, Netherlands CATEGORIES:Founding Member Event END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250929T093000 DTEND;TZID=Europe/London:20250930T163000 DTSTAMP:20250815T145719Z CREATED:20250815T083252Z LAST-MODIFIED:20250815T145719Z UID:10000084-1759138200-1759249800@xla.institute SUMMARY:Experience Management and XLA® Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-management-and-xla-foundation/ CATEGORIES:XM and XLA® Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250923T093000 DTEND;TZID=Europe/London:20250924T163000 DTSTAMP:20250521T142347Z CREATED:20250521T140017Z LAST-MODIFIED:20250521T142347Z UID:10000079-1758619800-1758731400@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/xm-xla-foundation-4/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250918T093000 DTEND;TZID=Europe/London:20250919T163000 DTSTAMP:20250521T105437Z CREATED:20250519T134134Z LAST-MODIFIED:20250521T105437Z UID:10000075-1758187800-1758299400@xla.institute SUMMARY:Experience Practitioner DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-practitioner-8/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Amsterdam:20250916T170000 DTEND;TZID=Europe/Amsterdam:20250916T173000 DTSTAMP:20250916T103713Z CREATED:20250512T084419Z LAST-MODIFIED:20250916T103713Z UID:10000069-1758042000-1758043800@xla.institute SUMMARY:Experience Box Update DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-box-update-4/ CATEGORIES:Experience Box Update ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Box-Event-Icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250909T093000 DTEND;TZID=Europe/London:20250911T163000 DTSTAMP:20250519T122930Z CREATED:20250519T122930Z LAST-MODIFIED:20250519T122930Z UID:10000070-1757410200-1757608200@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-foundation-5/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250826T093000 DTEND;TZID=Europe/London:20250827T163000 DTSTAMP:20250521T142258Z CREATED:20250521T135941Z LAST-MODIFIED:20250521T142258Z UID:10000078-1756200600-1756312200@xla.institute SUMMARY:XM & XLA Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/xm-xla-foundation-3/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250818T093000 DTEND;TZID=Europe/London:20250820T163000 DTSTAMP:20250521T105252Z CREATED:20250519T130830Z LAST-MODIFIED:20250521T105252Z UID:10000073-1755509400-1755707400@xla.institute SUMMARY:Experience Foundation DESCRIPTION:Learn how others are improving experience\nUsing an industry best practice maturity model\nExperience is no longer optional. It is a required differentiator to stay ahead.  Customers expect good experiences and employees do too. How to get better at Experience has remained challenging until now. The XLA Institute joint by the industry developed the XLA Institute Maturity Model. \nAt this event you will learn about the XLA Institute Maturity Model and hear how other companies have benefited from adopting. You will be able to gain a better understanding how the XLA Institute Maturity Model could benefit you. \nJoin us\, virtually on Zoom events\, for a deep dive into the transformative value of the XLA Institute Maturity Model\, where 3 Experience Management (XM) practitioners from the MSP industry will share real-world use cases from their customers \nChair: Martin Versteeg\, Chief Experience Officer\, XLA Institute \n\n\n \n \n\n \n Register URL:https://xla.institute/training/experience-foundation-10/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png END:VEVENT END:VCALENDAR