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UID:10000090-1762423200-1762443000@xla.institute
SUMMARY:The XLA Journey From The Peak To  The Slopes - Day 2
DESCRIPTION:Discover Why XLAs Are The Future of IT Service\nExplore why XLAs are reshaping the future of IT service and why it’s crucial to move beyond SLAs. Learn from industry leaders about how an experience-centered approach can elevate service desk performance and customer satisfaction. \nDeep Dives & Thought Leadership\nDelve into detailed sessions that explore the depths of XLAs and experience management. We ask why XLAs are reshaping the future of IT service and why it’s crucial to move beyond SLAs to elevate service desk performance and customer satisfaction. \nActionable Insights\nWalk away with actionable strategies that will enhance performance and drive your organisation towards unrivalled success. \nService Excellence\nDive into expert-led discussions designed to arm you with the latest knowledge about experience management. \nConnect & Collaborate\nJoin a community of forward-thinking service desk leaders. Share\, learn\, and grow together. \n\n	\n\n\n	\n		\n\n			\n							Register Now
URL:https://xla.institute/training/the-xla-journey-from-the-peak-to-the-slopes-day-2/
CATEGORIES:Joint Event
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png
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SUMMARY:The XLA Journey From The Peak To  The Slopes - Day 1
DESCRIPTION:Discover Why XLAs Are The Future of IT Service\nExplore why XLAs are reshaping the future of IT service and why it’s crucial to move beyond SLAs. Learn from industry leaders about how an experience-centered approach can elevate service desk performance and customer satisfaction. \nDeep Dives & Thought Leadership\nDelve into detailed sessions that explore the depths of XLAs and experience management. We ask why XLAs are reshaping the future of IT service and why it’s crucial to move beyond SLAs to elevate service desk performance and customer satisfaction. \nActionable Insights\nWalk away with actionable strategies that will enhance performance and drive your organisation towards unrivalled success. \nService Excellence\nDive into expert-led discussions designed to arm you with the latest knowledge about experience management. \nConnect & Collaborate\nJoin a community of forward-thinking service desk leaders. Share\, learn\, and grow together. \n\n	\n\n\n	\n		\n\n			\n							Register Now
URL:https://xla.institute/training/the-xla-journey-from-the-peak-to-the-slopes-day-1/
CATEGORIES:Joint Event
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png
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DTSTART;TZID=America/New_York:20250227T103000
DTEND;TZID=America/New_York:20250227T154500
DTSTAMP:20260416T031319
CREATED:20250205T105648Z
LAST-MODIFIED:20250218T094311Z
UID:10000041-1740652200-1740671100@xla.institute
SUMMARY:From Insight to Implementation: Mastering XLAs for Next-Level Service Experience
DESCRIPTION:Discover Why XLAs Are The Future of IT Service\nExplore why XLAs are reshaping the future of IT service and why it’s crucial to move beyond SLAs. Learn from industry leaders about how an experience-centered approach can elevate service desk performance and customer satisfaction. \nDeep Dives & Thought Leadership\nDelve into detailed sessions that explore the depths of XLAs and experience management. We ask why XLAs are reshaping the future of IT service and why it’s crucial to move beyond SLAs to elevate service desk performance and customer satisfaction. \nActionable Insights\nWalk away with actionable strategies that will enhance performance and drive your organisation towards unrivalled success. \nService Excellence\nDive into expert-led discussions designed to arm you with the latest knowledge about experience management. \nConnect & Collaborate\nJoin a community of forward-thinking service desk leaders. Share\, learn\, and grow together. \n\n	\n\n\n	\n		\n\n			\n							Register Now
URL:https://xla.institute/training/from-insight-to-implementation-mastering-xlas-for-next-level-service-experience/
CATEGORIES:Joint Event
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLAi-x-SDI.png
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