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DTSTAMP:20260603T041613
CREATED:20260324T113727Z
LAST-MODIFIED:20260414T095038Z
UID:10000120-1780133400-1780248600@xla.institute
SUMMARY:XLA Foundation Certification
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xla-foundation-certification/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TaUB-Solutions-Logo-250-x-143-px.png
ORGANIZER;CN="TaUB Solutions":MAILTO:info@taubsolutions.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260514T080000
DTEND;TZID=America/New_York:20260515T160000
DTSTAMP:20260603T041613
CREATED:20260130T112938Z
LAST-MODIFIED:20260130T112938Z
UID:10000106-1778745600-1778860800@xla.institute
SUMMARY:XLA Foundation Certification
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xla-foundation-certification-1/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TaUB-Solutions-Logo-250-x-143-px.png
ORGANIZER;CN="TaUB Solutions":MAILTO:info@taubsolutions.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260326T080000
DTEND;TZID=America/New_York:20260327T160000
DTSTAMP:20260603T041613
CREATED:20260304T153637Z
LAST-MODIFIED:20260304T153733Z
UID:10000117-1774512000-1774627200@xla.institute
SUMMARY:XLA Foundation Certification
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xla-foundation-certification-6/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TaUB-Solutions-Logo-250-x-143-px.png
ORGANIZER;CN="TaUB Solutions":MAILTO:info@taubsolutions.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kolkata:20260321T113000
DTEND;TZID=Asia/Kolkata:20260322T193000
DTSTAMP:20260603T041613
CREATED:20260304T152954Z
LAST-MODIFIED:20260304T152954Z
UID:10000116-1774092600-1774207800@xla.institute
SUMMARY:XLA Foundation Certification
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xla-foundation-certification-5/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/TaUB-Solutions-Logo-250-x-143-px.png
ORGANIZER;CN="TaUB Solutions":MAILTO:info@taubsolutions.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250923T093000
DTEND;TZID=Europe/London:20250924T163000
DTSTAMP:20260603T041613
CREATED:20250521T140017Z
LAST-MODIFIED:20250521T142347Z
UID:10000079-1758619800-1758731400@xla.institute
SUMMARY:XM & XLA Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xm-xla-foundation-4/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250909T093000
DTEND;TZID=Europe/London:20250911T163000
DTSTAMP:20260603T041613
CREATED:20250519T122930Z
LAST-MODIFIED:20250519T122930Z
UID:10000070-1757410200-1757608200@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-5/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250826T093000
DTEND;TZID=Europe/London:20250827T163000
DTSTAMP:20260603T041613
CREATED:20250521T135941Z
LAST-MODIFIED:20250521T142258Z
UID:10000078-1756200600-1756312200@xla.institute
SUMMARY:XM & XLA Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xm-xla-foundation-3/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250818T093000
DTEND;TZID=Europe/London:20250820T163000
DTSTAMP:20260603T041613
CREATED:20250519T130830Z
LAST-MODIFIED:20250521T105252Z
UID:10000073-1755509400-1755707400@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-10/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250721T093000
DTEND;TZID=Europe/London:20250722T163000
DTSTAMP:20260603T041613
CREATED:20250521T135859Z
LAST-MODIFIED:20250521T142439Z
UID:10000077-1753090200-1753201800@xla.institute
SUMMARY:XM & XLA Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xm-xla-foundation-2/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250714T093000
DTEND;TZID=Europe/London:20250716T163000
DTSTAMP:20260603T041613
CREATED:20250519T130632Z
LAST-MODIFIED:20250521T105200Z
UID:10000072-1752485400-1752683400@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-9/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250616T093000
DTEND;TZID=Europe/London:20250618T163000
DTSTAMP:20260603T041613
CREATED:20250220T142323Z
LAST-MODIFIED:20250404T093806Z
UID:10000058-1750066200-1750264200@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-7/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250602T093000
DTEND;TZID=Europe/London:20250604T163000
DTSTAMP:20260603T041613
CREATED:20250319T103622Z
LAST-MODIFIED:20250404T093609Z
UID:10000062-1748856600-1749054600@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-8/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250512T093000
DTEND;TZID=Europe/London:20250513T163000
DTSTAMP:20260603T041614
CREATED:20250327T133427Z
LAST-MODIFIED:20250404T092927Z
UID:10000063-1747042200-1747153800@xla.institute
SUMMARY:XM & XLA Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/xm-xla-foundation/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250428T093000
DTEND;TZID=Europe/London:20250430T163000
DTSTAMP:20260603T041614
CREATED:20250205T095710Z
LAST-MODIFIED:20250404T092210Z
UID:10000048-1745832600-1746030600@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-6/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250317
DTEND;VALUE=DATE:20250320
DTSTAMP:20260603T041614
CREATED:20241023T092042Z
LAST-MODIFIED:20250205T100432Z
UID:10000019-1742169600-1742428799@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-4/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/QA-270-x-200.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250218T093000
DTEND;TZID=Europe/London:20250220T163000
DTSTAMP:20260603T041614
CREATED:20250205T095303Z
LAST-MODIFIED:20250205T100922Z
UID:10000046-1739871000-1740069000@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-3/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/XLABS-event-icon.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241125T093000
DTEND;TZID=Europe/London:20241127T163000
DTSTAMP:20260603T041614
CREATED:20240816T135113Z
LAST-MODIFIED:20241023T093257Z
UID:10000011-1732527000-1732725000@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation-2/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/BH-XLABS-Event-Icon.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241014T093000
DTEND;TZID=Europe/London:20241016T163000
DTSTAMP:20260603T041614
CREATED:20240816T100644Z
LAST-MODIFIED:20241007T134726Z
UID:10000002-1728898200-1729096200@xla.institute
SUMMARY:Experience Foundation
DESCRIPTION:XM & XLA® Foundation is a fully interactive and hands on course that takes attendees on a journey through the Experience Optimization Framework\, the process of identifying\, designing\, implementing and managing experience. \nXM & XLA® Foundation provides attendees with best practices and guidance for these tasks with practical exercises in each phase to cement learning\, enabling attendees to take the first steps on the experience management journey within their organisation. \nOverview: \n\nWhat is Experience Management\nHow to Measure Experience (including the Experience Management Frameworks)\nCase Study Assignment (Lime Grove Airport)\nSix Phase Experience Optimization Framework approach for the design and implementation of XLAs:\n\nEnlighten - Raising awareness of experience within your organisation\, inspiring the experience ecosystem\nExplore - Knowing where you currently are with experience\nEnvision - Determining where you want your experience to be\nEnable - Designing and identifying the experience indicators that will measure experience\nExecute - Putting your XLAs into operation and introducing the XLA-overseeing team\, the experience management office (XMO)\nEmbrace - Governing\, improving and innovating experience going forward.\n\n\n\nXM and XLA® Foundation is typically delivered virtually\, with onsite delivery possible upon a client's request. \nAccreditor: Van Haren \nCost: €1\,500 \n\n\n	\n		\n\n			Register your place:
URL:https://xla.institute/training/experience-foundation/
CATEGORIES:Experience Foundation
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/BH-XLABS-Event-Icon.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
END:VEVENT
END:VCALENDAR