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UID:10000015-1730217600-1730224800@xla.institute
SUMMARY:Experience Essentials Overview Taster Course
DESCRIPTION:Would you like a complimentary introduction to experience and experience management? In this short 2-hour course\, we will introduce you to experience\, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs. \n\n	\n\n\n	\n		\n\n			\n							Save your Place
URL:https://xla.institute/training/experience-essentials-overview-taster-course-3/
CATEGORIES:Experience Essentials Taster
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/BH-XLABS-Event-Icon.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
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DTSTART;TZID=Europe/Amsterdam:20240924T153000
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CREATED:20240816T091942Z
LAST-MODIFIED:20240816T091942Z
UID:10000005-1727191800-1727199000@xla.institute
SUMMARY:Experience Essentials Overview Taster Course
DESCRIPTION:Would you like a complimentary introduction to experience and experience management? In this short 2-hour course\, we will introduce you to experience\, experience management and the best practice approach for improving employee/customer experience through experience level agreements - XLAs. \n\n	\n\n\n	\n		\n\n			\n							Save your Place
URL:https://xla.institute/training/experience-essentials-overview-taster-course-2/
CATEGORIES:Experience Essentials Taster
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Experience-Essentials-Overview-Europe-1.png
ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk
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