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SUMMARY:Member Meetup - hosted by Simac
DESCRIPTION:Join us for an unmissable Member Meetup on Thursday afternoon\, October 30th\, at the brand-new office of Founding Member\, Simac. \nDiscover how Heijmans\, Enexis\, and ABN AMRO have navigated the different stages of their XLA journey. Jessica Stadhouders shares her insights on how an Experience Management Office (XMO) and the right technology lead to superior customer experiences. Please note\, the presentations will be delivered in Dutch. \nTake this perfect opportunity to exchange knowledge and experiences with fellow professionals from the experience sector. \n	Agenda for the Afternoon: \n\n15:30 – 16:00 Arrival & Registration\n16:00 – 16:15 Welcome by Harry Lamers (Simac)\n16:15 – 16:20 Introduction to XLA Institute – Arie Langerak (XLA Institute)\n16:20 – 16:50 Heijmans case by Jessica Stadhouders (Heijmans)\n16:50 – 17:05 Break\n17:05 – 17:35 Panel Discussion\, focused on the three key phases of the XLA journey – Start\, Scale\, and Succeed – with each panel member representing a different phase:\n\nNiek Velthausz (Enexis) – Start\,\nJessica Stadhouders (Heijmans) – Scale\nBelinda Schouten (ABN AMRO) – Succeed\n\n\n17:35 – 18:00 XLA Institute update: Chapters\, Certification\, and Experience Box.\n18:00 – 19:00 Closing & Drinks\n\nFor those who have not attended a Member Meetup before\, these are events exclusive to XLA Institute members intended to exchange practical knowledge and provide an update on activities within the XLA Institute. During each presentation\, several statements are also proposed\, which can then be discussed.
URL:https://xla.institute/training/member-meetup-simac/
LOCATION:SIMAC – Veldhoven\, De Run 4256\, Veldhoven\, 5503 LL\, Netherlands
CATEGORIES:Meetup
ATTACH;FMTTYPE=image/png:https://xla.institute/wp-content/uploads/Simac-1.png
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