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SUMMARY:Experience Practitioner
DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data\nBuilding Underpinning Data\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) – how the data points come together\n\n\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design
URL:https://xla.institute/training/experience-practitioner-10/
CATEGORIES:Experience Practitioner
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