BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//XLA Institute - ECPv6.18.0//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://xla.institute
X-WR-CALDESC:Events for XLA Institute
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/Amsterdam
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20261027T160000
DTEND;TZID=Europe/Amsterdam:20261027T170000
DTSTAMP:20260925T080436Z
CREATED:20260803T125555Z
LAST-MODIFIED:20260925T080436Z
UID:10000145-1793116800-1793120400@xla.institute
SUMMARY:Tooling Tuesday - Nexthink
DESCRIPTION:Accelerating XLA maturity with DEXOps: Turning experience insights into operational action\nJoin Nexthink for an engaging session exploring how Digital Employee Experience Operations (DEXOps) is critical to your organisation’s XLA maturity journey. \nWe’ll connect Nexthink’s practical DEXOps framework with the platform’s capabilities\, including telemetry\, automation\, remediation\, and experience engineering\, to each stage of XLA maturity. Through a live Nexthink demonstration\, you’ll see how experience data can be transformed into operational actions that drive measurable business outcomes and continuous improvement. \nWhat you’ll learn\n\nHow DEXOps activities align with and accelerate each stage of XLA maturity.\nWhich metrics and KPIs matter most\, including experience scores\, mean time to resolution (MTTR)\, incident trends\, and user sentiment correlations.\nHow Nexthink enables real-time experience monitoring\, automated detection and remediation\, journey analytics\, heat-map insights\, and outcome-focused dashboards.\nPractical recommendations and a proven playbook you can apply immediately to advance your XLA program.\n\nWho should attend\nThis session is designed for: \n\nXLA practitioners and program owners\nDigital workplace and employee experience leaders\nIT Operations and Service Management teams\nExperience engineering and DEX teams\n\nIf you want to move beyond measuring employee experience and start operationalising insights to achieve faster\, measurable improvements in XLA outcomes\, this session is for you.
URL:https://xla.institute/training/tooling-tuesday-nexthink-2/
CATEGORIES:Tooling Tuesday
ATTACH;FMTTYPE=image/jpeg:https://xla.institute/wp-content/uploads/nexthink-2-e1741615999645.jpg
END:VEVENT
END:VCALENDAR